Instructions on the right of withdrawal for consumers about the delivery of digital content that is not delivered on a physical data carrier (e.g. e-book, software download)
Right of withdrawal
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract is concluded. In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the attached sample cancellation form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.
Consequences of cancellation
If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
Model withdrawal form
(If you want to cancel the contract, please fill out this form and send it back.)
– To Felix Bormann Podemusstraße 11 01157 Dresden
– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
– Ordered on (*) / received on (*)
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s) (only for notification on paper)
(*) Delete where inapplicable.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not exist for contracts for the delivery of digital content that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time have confirmed your knowledge that you will lose your right of withdrawal when the contract begins to be performed by us. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.